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FREQUENTLY ASKED QUESTIONS

About QLTY

Premium work boots cost too much... so we're fixing it.

We were tired of seeing our friends in the trades overpaying for their work boots.  That’s why we created QLTY, no retail markups and always focused on crafting the industries best work boots at a fair price.

The team is spread out but our headquarters is located in beautiful Denver, Colorado.

All of our footwear is designed and developed in Denver, Colorado and crafted by third generation artisans in Leon, Mexico.

QLTY is committed to building a premium work boot brand by offering our products at an affordable price every day all year long and do not discount or have sales.

By selling directly to you, we have cut out the middlemen and removed the retail markups. By doing this we are able to provide the trades premium products at a fraction of the price of our competitors. 

From the beginning, QLTY decided to handcraft all our products by using a third-generation manufacture in Leon, MX. We chose to use premium materials and construction methods only found on best work boot brands on the market. By taking these steps, we are able provide the same quality of brands 2 times the retail price.

From the beginning, QLTY decided to handcraft all our products by using a third-generation manufacture in Leon, MX. We chose to use premium materials and construction methods only found on best work boot brands on the market. By taking these steps, we are able provide the same quality and craftsmanship that premium brands charge with out the retail price.

QLTY is a friend-owned business based in Denver, Colorado with offices in Sacramento, California.

Thank you for your interest in QLTY Work Boots! Unfortunately, we aren't able to consider unsolicited product ideas and suggestions. For very important legal reasons, please do not send us any ideas, suggestions, drawings, models, or other submissions for our consideration. Please note that if you do make a submission, QLTY incurs no liability to you as a result of any similarity between QLTY products and your submission.

Mobile Fit Unit

The QLTY Mobile Fit Unit is a specialized service that brings our full range of high-quality work boots directly to your job site or office, providing professional fittings and immediate purchase options right where you work.

You can schedule a visit by contacting us through our website or email. We'll arrange a convenient time to bring the Mobile Fit Unit to your location.

No, the visit from our Mobile Fit Unit is a complimentary service we provide to ensure you have access to quality boots with a perfect fit.

Yes, after a fitting, you have the option to purchase boots on the spot from our Mobile Fit Unit.

We accept all major credit cards, debit cards, and electronic payments for purchases made on the Mobile Fit Unit.

Sizing

QLTY work boots are designed to fit true-to-size. Since our boots are designed with an unlined leather construction, the leather will give and form to your foot with wear.

Check out our Fit Guidehere or shoot us an email if you have any questions regarding fit. 

All of our products pages have a link to a sizing chart under the description.  We also have a link here.

Our boots fit True-To-Size…

We are in the process of developing a width program for our DNVR work boot collection. Please check back as we will be updating our customers as we get closer to a delivery date.

The letter after the shoe size is the width. In QLTY work boots, M = medium (regular) EE = wide

Work boots should fit snugly but not too tight when first worn. The boots should fit comfortably and allow your feet to move freely without pinching or squeezing. If the boots are too tight, they may cause discomfort or blisters.

Product Information

We realized that premium work boots are expensive and not everyone can afford that $200 - $350 price tag.

From the beginning, we decided to take the direct-to-consumer approach and eliminate the middle man. Our solution is designed build a consumer relationship and redefine the way you think about purchasing work boots.

Our work boots are designed and made with the same top-quality materials as other brands, but our overhead is much lower (no retail mark-up's built into the price) , and our quality is always guaranteed. It’s your hard-earned coin, and it should stay in your own pocket. 

A Goodyear welt is a type of construction used to make a shoe more durable and long-lasting. It involves stitching a strip of leather, rubber, or synthetic material to the welt (the insole of the shoe) and then to the sole. This construction method creates a very strong bond between the welt and sole, which makes the shoe more water-resistant and increases its lifespan. Additionally, the welt can be replaced when it wears out, which makes the shoe even more durable.

The DNVR is designed for comfort in warmer temperatures and are built with water resistant leathers and is not constructed to be a waterproof boot.

Working with premium tanneries that source leather from North America, QLTY has developed an oil tanned full-grain leather that is durable, resilient and designed to provide Shovel-Ready comfort out of the box in both cool and warmer temperatures.

Yes, all of the boots that QLTY manufactures are fully resoleable work boots. The QLTY wedge is a non-marking, oil-and-slip resistant polyurethane rubber outsole that uses a soft compound for all-day cushioning, traction and support on concrete and smooth surfaces.

ASTM stand for the American Society for Testing and Materials.  All of QLTY's work boots meet or exceed these ASTM industry standards:

QLTY Soft Toe Work Boots ASTM F 2892 EH:The standard specification in which non-safety toe footwear is tested by a third party independent organization to be labeled as meeting standards like Electric Hazard (EH) or Static Dissipating (SD).

QLTY Steel Toe Work Boots ASTM F2412/13:test methods measure resistance of footwear to hazards that may result in injury to the worker. Impact resistance to eliminate or diminish the severity of injury caused by objects striking the foot, and in particular in the toes and metatarsal region.

MI/76:Footwear retains a (1/2) inch for men’s and (15/32) inch for women’s or greater clearance after a nominal impact of 75 foot-pounds.

C/76:Class C/75 retains a (1/2) inch after compression of 2,500 lbs or greater.

EH:Footwear manufactured with electrical shock-resistant soles and heels capable of withstanding an application of 18,000 volts the outsole is intended to provide a secondary source of electric shock-resistance protection to the wearer against the hazards from an incidental contact with live electrical circuits, electrically energized conductors, parts or apparatus. It must be capable of withstanding the application of 18,000 volts at 60 hertz for one minute with no current flow or leakage current in excess of one milliampere under dry conditions.

A Goodyear Welt Construction is superior to cement construction because it offers superior durability, better foot stability, and a longer lasting sole. The Goodyear Welt Construction process involves stitching the upper of the shoe directly to the sole using a leather or PVC welt. This creates a strong bond between the sole and the upper that can withstand more wear and tear than a cemented sole. Additionally, the welt construction offers better foot stability, as the stitch creates a more secure and comfortable fit for the wearer. Lastly, the Goodyear Welt Construction will last longer than a cemented sole, as it offers greater protection against water and other elements that can cause premature wear and tear.

1. Remove any loose dirt or mud by brushing it off with a stiff brush.

2. Wipe down the boots with a damp cloth to remove any remaining dirt or mud.

3. Mix a small amount of mild detergent in warm water and use the cloth to lightly scrub the boots.

4. Rinse the boots with clean water and dry them with a clean cloth.

5. Apply a leather conditioner to the boots to protect them from moisture and to help them maintain their shape.

6. If needed, you can also use a waterproofing product to protect the boots from water damage.

The best way to break in your work boots is to wear them in gradually. Start by wearing them for a few hours each day and gradually build up the amount of time that you wear them. During this period, you can also use a leather conditioner to soften the leather and make them more comfortable.

The frequency with which you should replace your work boots depends on how often you use them, how hard you are on them, and the quality of the boots. Generally, boots should be replaced every six months to one year, depending on the usage.

A wedge work boot is a style of work boot that features a wedged sole, which is designed to provide superior support, stability, and comfort. Wedge work boots are especially popular among those who spend long hours on their feet, such as construction workers and warehouse employees.

When choosing boots for a construction job, it is important to look for a pair that is made from durable materials such as leather. It should also provide arch and ankle support and be slip resistant. Steel toe boots are also a good choice as they offer extra protection from falling objects. Additionally, look for boots with a good tread to provide extra traction on slippery surfaces.

Work boots can make for good hiking boots, depending on the type of work boot and the type of hiking you are doing. If you are planning to do more rugged and challenging hikes, then a more specialized hiking boot is recommended. However, if you are planning to do some light hiking and walking, then a good pair of work boots may be all you need to get the job done.

Moc toe work boots are boots with a classic design, featuring a round toe, low heel, and a moccasin-style toe cap. The toe cap is usually made of leather, and it is usually stitched to the rest of the shoe, giving it a distinctive, rustic look. These work boots are typically made of thick, durable leather and are designed to provide comfort and protection while working on tough jobs.

Shipping

FREE SHIPPING via FedEx

Our free shipping ships via FedEx Ground and typically takes 3-8 business days to reach its destination. Please note that business days are Monday-Friday.

Your tracking number will include an estimated delivery date once it’s updated for the very first time. Please keep in mind that this is only an estimate and could change while your order is in transit. 

Our warehouse is located in Denver, Colorado and we currently only ship to the lower 48 U.S. states (we do not ship to Alaska, Hawaii, or internationally).

We do intend to ship to Alaska, Hawaii, and internationally eventually, but we do not have concrete plans set yet.

We primarily use FEDEX to ship out all GROUND orders.

Our boots typically ship from our Denver warehouse 1-2 business days after the order is placed. You can see expected arrival times when you choose a shipping method while checking out. Here's general guidelines for what you can expect for arrival based on the shipping option you selected:

FREE SHIPPING ON ORDERS
Our free shipping ships via FedEx Ground or USPS Priority and typically takes 3-8 business days to reach its destination. Please note that business days are Monday-Friday.2

2-DAY DAY SHIPPING
If you ordered before 1pm MT on a Monday-Friday, these will arrive in 2 business days by end-of-day (if you ordered after 1pm, add 1 business day). Please note that business days are Monday-Friday, excluding federal holidays.

NEXT BUSINESS DAY SHIPPING
If you ordered before 1pm MT on a Monday-Friday, these will arrive the next business day by the end of the day (if you ordered after 1pm, add 1 business day). Please note that business days are Monday-Friday, excluding federal holidays.Your tracking number will include an estimated delivery date once it’s updated for the very first time. Please keep in mind that this is only an estimate and could change while your order is in transit.

Returns & Exchanges

Yes! Returns & exchanges for new/unworn items are always free at QLTY.

Returns and exchanges are 100% free for items in new/unworn or unused condition (i.e., original tags, unworn & unwashed, no scuffs on the soles of boots) within 365 days of receipt. If you're buying boots, we encourage you to try them on carpet to avoid scratching the outsoles!

For purchases made on our website, you have 1-year from the date of purchase to return or exchange new/unworn merchandise. We will exchange your original boots once your return has been received and processed by our returns team. A pre-paid return label will be sent to your email provided. Please package up the boots along with the original packing slip and drop it off at your local USPS. 

Please visit our return page (Returns / Exchanges) and click on the orange button (Start a Return)…it will take you through the steps in starting the free process so that you may return or exchange your boots.